FAQ
Questions? We’ve Got Answers.
Everything you need to know about Fox Cigar Bar — from lounge visits and reservations to cigars, events, and more.
Browse Frequently Asked Questions
28 questionsGeneral Information & Lounge Policies 6 questions
Do I need to be 21 to visit Fox Cigar Bar?
Yes. All guests must be 21 years of age or older to enter our lounges. Please bring a valid, government-issued photo ID. Age requirements apply whether or not you plan to purchase tobacco or alcoholic beverages.
Where are your Fox Cigar Bar locations?
Visit us in Scottsdale, Gilbert, and Surprise, Arizona. A fourth Fox Cigar Bar location is planned for Spring 2028. Visit our Locations page for addresses, directions, and hours.
Can I bring my dog or other pets?
Please contact your preferred lounge before visiting with a pet. Service animals are accommodated in accordance with applicable law.
Can I bring my own food into the lounge?
Outside-food policies can vary by location and event. Please contact the lounge you plan to visit before bringing food.
Is there a dress code?
We want guests to feel comfortable while enjoying a premium lounge atmosphere. Please wear appropriate attire; contact the location for any event-specific dress requirements.
Can I smoke inside Fox Cigar Bar?
Fox Cigar Bar is designed for adult guests to enjoy premium cigars in a lounge setting. Follow all posted policies and staff instructions regarding where smoking is permitted.
Reservations & Group Visits 5 questions
Do you take reservations?
Yes. Use our Reserve a Table page to request your preferred location, date, time, and party size. Your reservation is not confirmed until a team member responds.
Are walk-ins welcome?
Walk-ins are welcome subject to seating availability. Reservations are recommended for busy evenings, events, and larger groups.
Can I reserve space for a birthday or special occasion?
Absolutely. Tell us which location you prefer, your event date, expected guest count, and any special requests through our reservation inquiry form.
Can you accommodate large groups or private events?
We welcome inquiries for groups and private gatherings. Capacity, minimums, and available arrangements vary by lounge. Contact our team for options.
What if I need to change or cancel a reservation?
Contact the lounge handling your reservation as soon as possible. The team can confirm availability and any terms that apply to your booking.
Cigars, Cocktails & Lounge Experience 5 questions
Do you sell cigars at the lounge?
Yes. Discover a selection of premium cigars at Fox Cigar Bar. Our team can help you explore familiar favorites and new discoveries.
Can I bring cigars that I purchased elsewhere?
Please confirm the outside-cigar policy with your chosen location before your visit. Some special events may require qualifying purchases from Fox Cigar Bar.
Do you serve cocktails and other drinks?
Yes. Enjoy cocktails and spirits alongside your premium cigar experience. Selection, service, and availability may vary by location.
I am new to cigars. Can someone help me choose?
Of course. Let our knowledgeable team know your preferences and experience level, and they can help you choose a cigar that suits your taste.
Is there a cutting or lighting service?
Ask a team member about assistance with preparing and lighting your cigar, as well as available cigar accessories.
Events, Entertainment & Promotions 5 questions
How do I find out about upcoming events?
Visit our Events page to browse cigar brand nights, special appearances, tastings, entertainment, and other events at our lounges.
Can I filter events by lounge?
Yes. Use the Events calendar to find happenings at your preferred location.
Do I need tickets or a reservation for an event?
Requirements depend on the event. Check the individual event listing for entry, ticket, purchase, or reservation details.
Do you offer exclusive cigars or event-only promotions?
Select events may feature limited releases, exclusive products, special pricing, raffles, or giveaways. Details and quantities vary by event.
How can I hear about new promotions?
Check our Events page and official Fox Cigar Bar social channels for the latest announcements, promotions, and special occasions.
Gift Cards, Shopping & Online Services 3 questions
Do you sell Fox Cigar gift cards?
Yes. Shop for gift cards through the Gift Cards page on FoxCigar.com. Select an amount and complete your purchase online.
Can I shop for cigars online?
Yes. Visit FoxCigar.com to explore premium cigars and related products. Online orders are subject to age verification, shipping restrictions, and applicable terms.
Can I use an online promotion at the cigar bar?
Online and in-lounge offers may have different terms. Please check the promotion details or ask a lounge team member before purchasing.
Additional Guest Information 4 questions
What are your lounge hours?
Hours vary by location and may change for holidays or special events. Visit the Locations page for the latest published hours.
Is parking available?
Parking options vary by property. See your location page for directions and contact the lounge if you need parking guidance.
Are your lounges wheelchair accessible?
For entrance, seating, or other accessibility-related questions, contact your preferred lounge so the team can assist with your visit.
How can I contact a specific Fox Cigar Bar?
Open the Locations page and select Scottsdale, Gilbert, or Surprise to find location-specific information and ways to get in touch.
